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Find the next step quickly.

Clear answers for pupils, families and teachers using ElevenMaths. Start with the common questions below, or email us if you are still stuck.

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These links open the private student or teacher workspace and may ask you to sign in.

Course overview

See released chapters and upcoming course dates

Teacher guides

Resources for teachers and tutors

Mistake book guide

How to use your mistake book effectively

Common questions

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For parents

Getting started

Practice

Mistake book

For teachers

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Find the next step quickly.

Go straight to the right workspace

Course overview

Teacher guides

Mistake book guide

Help by topic

For parents

What will I receive by email, and when?

How do I read the diagnostic report?

How can I help at home without doing the maths for them?

What if Zoom or the companion page stops working during a lesson?

Does my child need to sign in before every lesson?

Who do I contact, and how quickly will I hear back?

Getting started

Do I have to sign in every time I visit?

How do I start my first diagnostic?

When do new chapters unlock?

Can I retake a practice set?

Practice

How do I navigate between questions?

What happens if I close practice before finishing?

How is my score calculated?

Mistake book

What is the mistake book?

How do I fix my mistakes?

For teachers

How do I view my students' progress?

Can I create lesson walkthroughs?

What statistics are available?

Still need help?